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© 2019 by Jovy Rockey Jewelry

78 E 3rd St Winona, MN 55987

Return Policy

  • Returns may be initiated within 30 days from the purchase date.

  • To initiate a return, please email us at hello@jovyrockeyjewelry.com along with your name, order number, and a reason for the return. We will then review your request and give you further instructions for your return.

  • All returns must be shipped via USPS Priority Mail after the return is accepted. Tracking information must be provided.

  • Customers are responsible for return shipping costs.

  • Once the return is received and approved you'll receive a notification that your refund has been processed and should see that reflected in your account within 5-7 business days. 

  • Refunds are issued less the original shipping cost.

Eligible returns must meet the following criteria: 
- All items must be in original, new condition.
- Items must still have original packaging where applicable.
- Returns are not accepted for the following: custom orders, clearance, or one of a kind items.